Links and Resources
The following links and resources listed below are those that have influenced my work in patient safety and quality since I began my current position at the Red Lake Margaret Cochenour Memorial Hospital. All titles in this section can be clicked to take you to the resource.
​
References
Magazines
​
This is a magazine produced by the Ontario Hospital Association which provides current trends on different aspects of patient care.
Redefining Health Care: A dialogue on Health Policy. Issue 3 Patient and Family Centred Care: Focus on Transitions. Toronto, ON: Ontario Hospital Association; April 2018.
​
Journal Articles
​
This article was assigned to me as part of a leadership course I was involved in and highlighted a successful leadership/ quality improvement project.
​
I used this article to formulate ideas on how to increase Patient Family Advisory participation at the hospital.
Insight on change management for healthcare organizations.
Golden B. Change. Transforming Healthcare Organizations. Healthcare Quarterly. 2006; 10: 10-19.
​
An examination of more in-depth approaches to complex problems in patient safety.
Institute of Health Policy, Management and Evaluation. Beyond the Quick Fix: Strategies for Improving Patient Safety. Toronto, On. University of Toronto.
A leadership review for aspiring leaders.
Martin R. How Successful Leaders Think. Harvard Business Review. June 2007; 1-9.
A review of the article that launched the patient safety movement.
National Patient Safety Foundation. Free from Harm: Accelerating Patient Safety Improvement Fifteen Years after To Err Is Human. National Patient Safety Foundation, Boston, MA; 2015
Strategies to improve patient satisfaction through physicians.
Pollak KI, Alexander SC, Tulsky JA et al. Physician Empathy and Listening: Associations with Patient Satisfaction and Autonomy. JABFM. 2011; 24: 665-672.
How to sustain improvement for the long-term.
Scoville R, Little K, Rakover J, Luther K, Mate K. Sustaining Improvement. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2016. (available at ihi.org)
Ways to consider patient satisfaction improvement in emergency settings.
Taylor C, Benger J R. Patient Satisfaction in emergency medicine. Emerg Med J. 2004; 21: 528-532.
​
​
Webinar Series:
An amazing resource on how to implement change in difficult topics by breaking down barriers.
Knowledge Translation and Implementation Science Webinar Series 2018. Canadian Patient Safety Institute. http://www.patientsafetyinstitute.ca/en/Events/KTIS-Webcast-Series-2018/Pages/default.aspx Learning Series Webcast - February 26, 2018 10:00 - June 19, 2018 11:00 (MT). Accessed May 23, 2018.
Action Guide:
I looked at this to find ways to increase resiliency among staff at the hospital.
Mental Health Commission of Canada. Psychological Health & Safety: An Action Guide for Employers. MHMC. Jan 2012.
​
​
Recommended Podcasts:
​
A really interesting look at medical issues in Canada and what certain individuals are doing to improve patient care.
Goldman B. White Coat Black Art. Available at: http://www.cbc.ca/radio/whitecoat [(accessed 24 May 2018)].
Healthcare from a risk management perspective.
HIROC (2018). Healthcare Change Makers. [(podcast)] In conversation with Sarah Downey. President and CEO of Michael Garron Hospital. Available at: http://healthcarechangemakers.libsyn.com [(accessed 14 Mar. 2018)].
An interesting perspective on the history of medicine and how far things have come.
McElroy S, McElroy. Sawbones: A Marital Tour of Misguided Medicine. Any episode.